Zorasopic Privacy Policy

Effective Date: January 4, 2025

At Zorasopic, we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in other ways. By using our website and services, you consent to the practices described in this policy.

Please read this Privacy Policy carefully. If you have any questions or concerns about how we handle your personal data, feel free to contact us at:

1. Information We Collect

We collect different types of information to provide you with the best possible service, process your orders, and improve your experience with Zorasopic. The information we collect can be divided into the following categories:

a. Personal Information

When you make a purchase, create an account, or interact with us in any way, we may collect personal information such as:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (credit/debit card details, PayPal account)
  • Order history

b. Non-Personal Information

We may collect non-personal information to improve the functionality of our website and enhance your user experience. This may include:

  • IP Address
  • Browser Type
  • Device Information
  • Geolocation Information
  • Pages visited on the website
  • Referring website

This data helps us better understand how our users interact with our site and allows us to optimize content and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill and process your orders, including billing and shipping.
  • Customer Support: To respond to your inquiries, provide customer service, and resolve any issues related to your purchases.
  • Improving Services: To enhance and personalize your shopping experience on our website, including product recommendations.
  • Marketing and Communication: To send promotional offers, newsletters, and updates about new products or services. You can opt-out of marketing communications at any time.
  • Payment Processing: To securely process payments for products and services you order from us.
  • Compliance and Legal: To comply with legal obligations, such as tax laws, and to protect our legal rights.

3. Sharing Your Information

Zorasopic will not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or marketing services. These providers are contractually obligated to protect your personal data.
  • Business Transfers: If Zorasopic undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
  • Legal Compliance: We may disclose your personal information to comply with legal requirements, such as responding to a subpoena or other legal process.

We will take reasonable steps to ensure that any third parties who handle your information comply with our privacy standards.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to safeguard your data from unauthorized access, alteration, or destruction. This includes:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data such as payment information during transmission.
  • Secure Servers: Our website and databases are hosted on secure servers that are protected by firewalls and other security protocols.

While we take steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, and you are responsible for keeping your account credentials safe.

5. Cookies and Tracking Technologies

Zorasopic uses cookies and other tracking technologies (e.g., web beacons, JavaScript) to improve the user experience on our website. These technologies allow us to:

  • Enhance Website Functionality: Cookies help us remember your preferences and customize the content you see.
  • Analyze Website Usage: We use cookies to collect information about your browsing behavior, which helps us analyze website traffic and improve our website.
  • Marketing and Advertising: We may use cookies to deliver personalized ads based on your browsing history and interests.

You can control cookie settings through your browser. However, disabling cookies may affect your ability to access certain features on our website.

6. Your Rights and Choices

We believe you should have control over your personal data. You can exercise the following rights:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate personal information.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations or contractual requirements).
  • Opt-out of Marketing: If you no longer wish to receive promotional communications from us, you can opt out by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format.

If you wish to exercise any of the above rights, please contact us at info@zorasopic.com.

7. Children’s Privacy

Zorasopic does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Transfers

If you are accessing our website from outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your data to the United States, where data protection laws may differ from those in your country.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@zorasopic.com
  • Phone: (781) 324-1232
  • Address: 418 Lebanon St, Malden, Massachusetts (MA), 02148, USA

We are committed to respecting your privacy and are here to assist you with any questions regarding your personal information.